Field Service Engineer – Thermal & Separation Products

Join Alfa Laval and Make a Difference!

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the Job

Alfa Laval is a leading global supplier of products and solutions, including Decanter Centrifuges, High Speed Separators, Belt Press Technology, Drum Thickeners, and Plate Heat Exchangers. Our team of expert Field Service Engineers is on the front line of customer support, providing high-quality service and maintenance for Alfa Laval equipment and associated products.

We are currently recruiting for a Field Service Engineer focused on Alfa Laval’s range of products. The successful candidate will preferably be located within the South of the UK. You will be home-based, attending customer sites across the UK & Ireland as required. Overnight stays are part of this role, and participation in our 24-hour call-out system and some weekend work on a rostered basis is expected.

You will work primarily on high-speed rotating equipment, providing field service support, troubleshooting, and training at customer locations on the mechanical, electrical, and electronic components of our separation equipment. This includes performing preventive maintenance, emergency and warranty repairs, installation supervision, commissioning of new equipment, system audits, process troubleshooting, and technical support.

Your Duties Will Include:

• Inspecting, servicing, commissioning, and fault-finding of new and existing equipment.
• Assisting and training customer maintenance and supervisory personnel on operating our equipment and performing maintenance tasks.
• Performing trial test runs to ensure performance rates and quality meet established specifications.
• Providing process and technical support to the department and customers.
• Collaborating with the sales team on equipment audits at customer sites to generate new business.
• Meeting KPIs for the service team, including submission of job reports and timesheets.

Who You Are

You are self-motivated, detail-oriented, and numerate, with strong communication and interpersonal skills. You are organised and enjoy working independently. You take professional pride in your work, maintaining high standards of precision, health and safety awareness, and cleanliness in your working environment. You are customer-centric, with a focus on continuous improvement, and comfortable working in line with Alfa Laval drivers: Action, Interaction, and Satisfaction.

Candidates must be able to spend several nights away from home as required. Due to the nature of the work, including the environment in which it is often carried out, a good level of physical fitness is necessary. A valid full driving license and the current right to work in the United Kingdom are required for this role. You should be based within the South of the UK.

What You Know

• You should have completed a recognised apprenticeship or have reached a minimum level of technical training (e.g., City and Guilds/NVQ/BTEC or similar).
• You must demonstrate a strong working background in mechanical maintenance. Experience with separation equipment is beneficial but not essential.
• You should have a good level of competence in electronic equipment testing, fault finding, reading schematic diagrams, and using PLCs.
• Desirable skills include work in the separation industry. Exposure to Alfa Laval core equipment is advantageous.
• Previous industry backgrounds could include wastewater, food and brewery, food processing plants, power stations, factory automation, marine, or military.
• The role requires daily use of a laptop (provided by the company), so it is essential that you are PC literate and comfortable using these technologies.
• A full driving licence is essential.

Why Work for Us

Alfa Laval UK&I currently provides a wide range of benefits, schemes, and initiatives for our employees, including:

• Holiday entitlement of 25 days + Bank holidays
• Simply Health – Health cash plan available worth over £2500 annually
• Life Assurance – 4X annual salary when you remain in the pension
• Training and Career Development

Alfa Laval is an Equal Opportunity Employer.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

This role will remain open until a suitable candidate has been selected.

If you are ready to take on this exciting challenge and make a difference, apply now and join our team of dedicated professionals!