Project Manager – Ocean and Service (One ERP)

Join us as our Project Manager in the ONE ERP journey of Alfa Laval, India (Ocean and Service) and lead the end-to-end rollout of Microsoft Dynamics 365. You will drive planning, execution, and adoption across multiple functions across S&O Division ensuring on-time, on-budget delivery with measurable business value and strong user adoption.

About the Company:

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allow our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.

Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. our world-class technologies, our systems, equipment, and services must create solutions that help our customers stay ahead.

Please feel free to peruse our website www.alfalaval.com .

Key Responsibilities in this role (Ocean and Service):

Program Setup & Planning:

• Define scope, objectives, success metrics, and phase plan (prepare → design → build → test → deploy → hyper care).
• Build and manage the integrated project plan, resource model, and schedule.
• Establish governance (steering committee, PMO cadence, logs, change control) and communication plan.
• Align project outcomes with business case and value realization targets.

Business Process & Solution Design

• Orchestrate process discovery and fit-gap sessions; align global vs. local design.
• Ensure standardization and simplification of processes (O2C, P2P, R2R, M2O, Plan-to-Produce, HCM flows).
• Validate solution design with enterprise architecture, security, and data standards.

Data & Integrations

• Own the data strategy: data model, cleansing, migration, reconciliation.
• Coordinate interface design and delivery.
• Govern master data and data quality KPIs.

Delivery & Testing

• Lead build, configuration, and defect triage across vendor and internal teams.
• Plan and execute testing cycles (SIT, UAT, performance, regression); ensure traceability from requirements to test cases.
• Oversee cutover rehearsal readiness and defect exit criteria.

Change Management & Training

• Drive change strategy (stakeholder mapping, communications, training, role mapping) to enable adoption.
• Partner with HR & Central project team to deploy tailored training (super-users, end users, train-the-trainer).
• Monitor adoption metrics and implement reinforcement mechanisms.

Cutover, Go‑Live & Hypercare

• Lead cutover planning, go/no-go criteria, and business continuity safeguards.
• Manage hypercare triage, stabilization KPIs, SLAs, and transition to run/operations.

Governance, Risk & Compliance

• Maintain RAID (Risks, Assumptions, Issues, Dependencies); implement mitigation plans.
• Ensure compliance (e.g., SOX controls, GxP where applicable, data privacy, segregation of duties).
• Enforce security-by-design and access governance.

Vendor & Budget Management

• Manage vendor: SOWs, deliverables, quality gates, and acceptance criteria.
• Track budget, forecasts, burn rates, and benefit realization, present variance analysis and recovery plans.

Leadership & Stakeholder Management

• Lead a cross-functional team (business process owners, super-users, SMEs, architects, developers, testers).
• Influence senior stakeholders and resolve conflicts; maintain crisp, transparent communication.

Who should you be?

• Min. qualification would be a Bachelor’s degree in, Engineering, Business, Finance, or related field, master’s preferred.
• 3–5+ years of experience in Customer Sales Support and Service Operation for managing Service and Sales order in Alfa Laval.
• Hands-on experience across MOVEX domains for Service Sales and Service Operation
• Lean 6 Sigma Certification (Preferred)

Core Skills and Competencies:

• Strong planning & execution discipline; risk and dependency management.
• Executive communication, stakeholder engagement, and vendor negotiation.
• Analytical problem solving and decision-making under pressure.
• Business acumen in Finance/Supply Chain/Manufacturing/HCM.
• Change leadership and user adoption focus.

Success Metrics (KPIs)

• Delivery: On-time milestone adherence, scope variance, budget variance.
• Quality: Defect leakage rate, UAT pass rates, cutover success, time-to-stabilize.
• Adoption: Training completion, active usage, helpdesk volume, adoption score by function.
• Value: Achievement of business case targets (e.g., DSO reduction, inventory turns, close cycle time).
• Compliance: Control effectiveness, audit findings, SoD violations.

Reporting Lines and Interactions:

• Reports to: Sales Company Project Manager, India

Why should you apply?

• Opportunity to lead a business-critical transformation with executive visibility.
• Collaborative culture, learning opportunities, and platform certifications support.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important
insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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