We’re looking for
Denmark. Finland. Germany. Netherlands. Norway. Sweden. United Kingdom
Full time
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Alfa Laval is seeking for a new team member to join our Marine Product & Application team in the Northen European Cluster. This is an office-based role, and the suitable candidate can be based at any of our NEU Sales company offices. You will provide essential support to all our Sales Companies across the NEU Cluster, regardless of your specific location.
About your job
The Marine Product & Application Engineer are responsible for providing technical solutions working together with the sales and service team, on marine products and applications. As a vital part of the Marine Division, the Product & Application Engineer serves as a crucial link between our external sales team, the customer and our central organization.
You will assist our internal and external sales team, as well as marine project managers, on a daily basis. You will be responsible for providing technical solutions for a range of Alfa Laval products and applications, ensuring the department meets its financial and customer satisfaction goals. Additionally, you will serve as expert and trainer for this range of products and applications.
You will be performing the following tasks as part of their role. Due to the wide-range of products and solutions that are offered by Alfa Laval, the exact nature of the tasks within the role will be varied:
Support with technical solution on customer opportunities and quotes
Support with technical clarifications to customers incl. assisting in technical customer meetings
Technical support and corrective actions/troubleshooting in claims and technical issues
Responsible for guidance and support in parts and service inquiries, including recommend critical spare parts
Support with technical clarifications for non-standard orders to Customer Support team
Be the local and/or cluster trainer and expert for specific products and applications: Define and deliver local training programs for our employees, channels and customers
Provide technical support to internal teams for existing products to support customer service excellence
Who are you
The ideal candidate will possess the following skills or attributes:
Commercial or Merchant Marine industry knowledge or experience, with strong marine technical knowledge, and familiarity with Alfa Laval marine portfolio is meriting
GPHE configuration knowledge is a big plus
An expert level of digital competence, not only with Microsoft Office programs, but also with other communication and collaboration tools
A fast learner, both in the ways of working and how new information is processed and applied
Strong interpersonal skills, comfortable communicating with individuals and project teams at all levels using a variety of methods
Methodical and organised, with an eye for detail
Customer focused, we need a person who will get the job done
A team player
Excellent English written and verbal communication
About Alfa Laval
Every day, we have the opportunity to make a positive impact – on our colleagues, partners, customers, and society. Together, we pioneer solutions for the future and unlock the full potential of valuable resources. Empowered to take initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in key areas, including energy, food, water, and shipping.
For our employees, this means an environment where personal growth and innovation are central. Our 140-year-old start-up culture, fueled by our innovative and open mindset, provides employees with the space to develop their talents and shape their careers. We offer a dynamic work environment where creativity and initiative are encouraged, and where you have the chance to make a real difference. Together, we are building a world with more resources and less waste, while also investing in your professional and personal development.
For more information about this position, please contact:
Gijs van der Post, Talent Acquisition Partner, at phone number +31 6 50 03 93 04 or via gijs.vanderpost@alfalaval.com
Anna-Maja Eriksson, Marine P&A Cluster Manager, via +46 709 787350 or via annamaja.eriksson@alfalaval.com.
Apply?
Are you interested in this role? Then we would like to receive your application via "apply now."
We highly value diversity, inclusion, and equity in our recruitment processes. We also believe that behavioral traits can provide important insights into a candidate's suitability for a role. To help us with this, we use Pymetrics assessments, and after your application, you will be invited to play the assessment games.
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