Sales Manager – BU Decanter Wastewater

About Us

At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet.

We make it happen by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in an open inclusive workplace, based on diversity with a sense of belonging.

This is where you can make a difference by constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems.

Making the world a better place. Every day.

What You Can Expect

You can expect a working environment that is dynamic, collaborative, innovative and offers incredible scope: succeed here and you can go anywhere.

Our Global Sales & Service group includes around 4,000 of our people working across 26 sales companies in 100 countries to bring 95% of our products to market.

Everyone plays their part in lead generation, building customer relationships, closing orders, servicing, maintenance and troubleshooting.

Right now, we’re also focused on digitising ways of working while still retaining a people-first, face-to-face approach.

By balancing the benefits of both, we’ll further build strong and deep relationships with our customers and better use the increasing amount of available data to define our sales strategies going forward.

Our culture is secure and supportive and offers ever-evolving opportunity: people stay with us because they can choose many ways in which to grow and develop. Whether in terms of skills and knowledge, career path or location, you can grow where you are or anywhere in the world.

About The Job

Joining our Food & Water Sales Division, you’ll spend most of your time working with and selling solutions to our existing customer base.

Our products are at work in many industries around the world: heating, cooling, separating and transporting all kinds of our customers’ products, including oil, water, chemicals, beverages, foodstuff, starch and pharmaceuticals. That’s an incredible volume and diversity of technology.

As a Sales Manager, you’ll use available commercial data such as CRM and insights, plus your technical knowledge of Alfa Laval products and their market applications, to make recommendations that overcome customer challenges and provide the best solutions.

Key Tasks

• Develop highly profitable quotes reflecting the customer needs stressing the unique selling points and follow up, and to get a hit-rate
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions
• Be active mentor of the Field Sales Engineer in the sales process
• Knowledge of the Wastewater industry, tendering process and contracts
• Sales responsibility of decanters, other separation, and relevant products for wastewater applications across Australia to consultants, contractors and end customers
• Be a team player who can work effectively across different functions to support the sales and tendering process
• Responsible for reviewing and executing contracts according to Alfa Laval standards
• Liaising with our global Business Unit Decanters to support customers
• Working together with Service Operations & Projects team to offer customers support during the execution phase and product lifecycle

About You

Above all, you’re curious. You ask questions and you seek out the solutions.

Ideally, you’ll also have an engineering background, having gained your experience in a Wastewater or mechanical environment, with of a focus on decanters, other separation and relevent products. However, we will also consider applications from candidates with good market or application experience.

More important is the engineering mindset essential to identifying the challenges, needs and solutions, as well as excellent people and relationship-buildings skills. And while experience of analysing data would be an advantage, your manager can actively support you to grow your skills and knowledge in this area.

To be successful here as a Sales Manager, you’ll also be driven to deliver results. That includes having positive energy, clear customer focus, an aptitude for learning and strong networking skills.

Beyond the day-to-day functions of your role, you’ll also be eager to play your part in driving continuous innovation, service improvement and refining systems and processes. Ours is a forward-looking work environment where we’re always eager to learn more and do even better.

We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply…

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's potential for a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

Closing Date for Applications: 10 March 2024