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Service Sales Engineer (Taipei or Kaohsiung)

Lingya Dist., Kaohsiung City. Neihu District, Taipei

Full time

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About the job

Service Sales Engineer (Taipei or Kaohsiung)

  • Lingya Dist., Kaohsiung City
  • Neihu District, Taipei
  • Full time
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At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet's most urgent problems. Making the world a better place. Every day.

About The Job

  • Providing sales forecast and meet sales target.
  • Conducting regular customer visits and building up strong customer relationships to have first-hand information about installed base, competitor trend, overhaul schedule, maintenance budget and buying processes…etc.
  • Being able to identify customers’ pain points and offer counter solution by stressing Alfa Laval’s unique selling points and follow up; including complex quotations and advanced technical support (sizing and energy saving calculation)
  • Being able to make proactive sales planning by utilizing the OneCRM and other sales tools and convert them into real business opportunities to ensure a healthy sales pipeline and continuous new business development.
  • Able to prepare our service solution and customer training in a well-organized and timely manner
  • Deliver timely responses to customers’ inquiries, leveraging between local sales, service operation, local support function and central supports when required.
  • Focusing on (but not limited to) energy efficiency projects. Ensure promotion of Alfa Laval as the leading global heat transfer solution provider to the local market.

Knowledge & Skills

  • Bachelor degree in Mechanical Engineering, Chemical Engineering
  • 3-5 years working experiences in a multinational company is a plus
  • Fluent in English – Reading, Writing & Oral
  • Analytical skills
  • Business acumen
  • Communication, presentation and negotiation skills
  • Skilled with Outlook, Excel, Word and PowerPoint
  • Process and application knowledge, able to identify/understand customers’ processes and pain points


Attitude

  • A can-do attitude
  • Willing to adopt changes and learn
  • Able to work independently and in a team
  • Service minded and customer oriented
  • Able to display high levels of trust, reliability and confidentiality
  • An inclusive person, and having a curious mindset.
  • Result-oriented

Adult, Female, Person, Woman, Male, Man, Mobile Phone, Glasses, Laptop, Monitor