Inside Sales Engineer, Hygienic SEA

Malaysia

Inside Sales Engineer, Hygienic SEA

  • Shah Alam, Selangor, Malaysia

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people, and planet. This can only be achieved by having dedicated people with curious minds. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent challenges. Making the world a better place. Every day.

Who are you?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

You will be a part of Heat Exchanger capital sales team that focus on delivering an outstanding customer experience during each interaction.  You will be responsible for selling Alfa Laval Heat Exchanger products within hygienic applications (includes Dairy, Food and Beverages, Brewery, Pharma, & etc) in Food & Water division for South East Asia region. You will provide direct technical support to channel partners and end customers on technical quotations and support (including sizing, selection).

Job Description

  • Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services;

  • Nurture Qualified Leads and convert them to orders

  • Be active in the market and focus on inside customer interactions, but including some visits, focusing on customer needs understanding and delivery the value of our products and services,

  • Develop technical and value quotes reflecting the customer needs stressing the unique selling points and follow up,

  • Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.

  • Provide direct support to customer during the quotation process with advanced technical support (including sizing & selection).

  • Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions

  • Support Sales team members with related information, as required.

What You Know

  • Bachelor's Degree in Chemical/Mechanical Engineering or equivalent with 2 years of working experience preferred. Fresh graduates are welcomed to apply!

  • Knowledge of Alfa Laval products would be an advantage, but not essential.

  • Experience of selling engineered products and solutions would be an advantage.

  • Ability to work independently, prioritize and multi-task with minimal supervision in a fast-paced environment

  • Good Commands in English

  • Proficient in Microsoft Office

What is in it for you.

  • You get access to an international, open and friendly environment where we help each other to develop and create values for our customers, people and planet.

  • You work in a company who values personal development and leadership.

  • Your work will have a true impact on Alfa Laval’s future success.

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