We’re looking for

Customer Support

​23/F, Golden Bell Plaza, 淮海路东段, Shanghai, China, 200021

Full time

Ansøg nu

Apply now

Ikke dig?

Vi har sendt dig en kode via e-mail for at bekræfte din identitet. Tjek venligst din spam/junk mappe, hvis du ikke modtager e-mailen i din indbakke.

Du vil blive dirigeret til vores jobansøgningsside.

Henvis en ven

Ikke dig?

Vi har sendt dig en kode via e-mail for at bekræfte din identitet. Tjek venligst din spam/junk mappe, hvis du ikke modtager e-mailen i din indbakke.

Tak for din henvisning.

About the job

Customer Support

  • Shanghai
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.​

About the job

• Manage the order to cash process, for Complex component, Project, Field Service and Service Operations Orders from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).

• Customer support during the process: order status, delivery date. Purchase, control and preparation of supplier's shipping documents.

• Export & Import coordination: documentation, logistics, custom clearance.

• Handling of suppliers database.

• Backlog and WIP maintenance.

• Claims administration.

What you know

• Bachelor’s degree or above.

• 2 years working experience.

• Good English both oral and written.

• Good PC literature in MS Office.

• Excellent coordination and communication skills.

• Able to handle conflicting demands and work under pressure.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

Anbefalede job

Channel Sales Manager (m/w/d) für die DACH-Region

Regular JR0036438 Hamburg Hamburg Germany Hamburg, Germany Sales Full time
Jeden Tag haben wir die Möglichkeit, etwas zu bewirken - für unsere Kollegen, Partner, Kunden und die Gesellschaft. Gemeinsam leisten wir Pionierarbeit für die Lösungen der Zukunft und erschließen das volle Potenzial wertvoller Ressourcen. Wir ver...

Ingénieur·e commercial·e Industrie Service Est France(H/F/N)

Regular JR0037523 Saint-Priest Auvergne-Rhône-Alpes France Saint-Priest, Auvergne-Rhône-Alpes, France Sales Full time
Chaque jour, nous avons des opportunités d’avoir un impact positif - pour nos collègues, partenaires, clients et la société. Ensemble, nous innovons les solutions de demain et révélons tout le potentiel des ressources précieuses. En confiance pour...

Lead Devops Engineer

Regular JR0039118 Pune Maharashtra India Pune, Maharashtra, India IT Full time
VACANCY FOR LEAD DEVOPS ENGINEER We’re looking for a Lead DevOps Engineer to join our dynamic team developing cutting-edge IoT solutions. In this role, you’ll be a key player in shaping our DevOps strategy, driving automation, and ensuring the ...

Senior Backend Developer

Regular JR0039146 Pune Maharashtra India Pune, Maharashtra, India IT Full time
VACANCY FOR SENIOR BACKEND DEVELOPER We are seeking a skilled Mid to Senior Level Backend Developer to join our dynamic technology team. The ideal candidate will have a strong background in .NET and Azure Services, with extensive experience in de...

Controlling Manager

Regular JR0039446 Søborg Denmark Søborg, Denmark Finance Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initi...

Service Sales Engineer

Regular JR0039297 Greenwood Indiana United States Greenwood, Indiana, United States Sales Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

Lad os forbinde

Tilmeld dig Alfa Laval Talent Community nu!

Ikke dig?

Vi har sendt dig en kode via e-mail for at bekræfte din identitet. Tjek venligst din spam/junk mappe, hvis du ikke modtager e-mailen i din indbakke.

Ta, fordi du tilmeldte dig vores talentfællesskab!