Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. 

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job…

The service sales engineer is responsible for maintaining, expanding and developing business for Gasketed plate and Frame Heat Exchangers, in the West Coast USA regions for Industrial Markets such as Power Plants, Organic/Inorganic Chemical Plants, Oi l& Gas Plants, others.

This is a remote role with required residency in Los Angeles, CA or Phoenix, AZ.

Responsibilities include:

• Conduct Market and Customer analysis and mapping to define business potential and opportunities.
• Analyse each account and define a sales strategy including relationship management (whom to build which relationship with and why), in order to be able to work efficiently.
• Works with the different stakeholders to secure readiness of the organization to execute the business plan and provide superior customer experience.
• Manages quotes. Defines and adjusts as needed the service offering.
• Develops strong business relationships with key customers.
• Develop a yearly rolling business -plan by segmenting the customers and prioritize strategies and activities.
• Develop, implement, follow up local sales activities for/with relevant key account(s) or markets to meet growth targets and goals.
• Plan which customer contacts should be involved, how and when, in order to move the sales forward efficiently.
• Plan and execute a systematic follow-up on all relevant steps in the sales process to ensure that we capture all possible business.
• Pro-Actively connect and coordinate internally with BUs, other sales managers, to secure aligned customer and or market strategies.
• Prioritizes market presence and supporting regional sales opportunities.
• Maintains a focus on replacement opportunities in the existing installed base.
• Create and nurture opportunities with selected Key Accounts for Value Added Service offer with focus on Energy Efficiency.
• Use OneCRM and related sales planning/opportunities tool to consistency keep track of Sales activities and goals achievements.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in USA or have an established presence in the area.

What you know:

• Business, Engineering Degree (preferred) or equivalent industry experience.
• Minimum 5 years’ Experience in Business Development, Key Account Management. Experience in service, heat exchanger products and Industrial applications nice to have.
• Self-driven.
• Hunter mindset.
• Able to build relationships.
• Business acumen.
• Teamwork.
• Travel availability 70%.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $105,000.00 to $122,000.00.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer