Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As an integral member of our team, you will play a pivotal role in driving profitable Service sales growth to increase market share in the US. You will have the opportunity to offer valuable products and services that help increase customer satisfaction and loyalty, driving repeat business, contributing to the overall success and growth of our organization.

Currently, this is a home-office based role within the Northeast territory, preferred locations are within Pennsylvania, New York, New England area.

As a part of the team, you will:

• Execute service sales strategy in region (Eastern 1/3 of U.S.) to grow service revenue 

• Drive channel partners to have proactive service sales strategies to protect and grow the install base.

• Drive product upgrades that save water, energy and improve product yield to support customer sustainability targets

• Promote cutting edge connectivity technology programs at plant and corporate level improving customer efficiency

• Participate in customer start up and commissioning assuring service program is executed to create a superior customer experience.

• Take regional ownership of the Authorized Service Provider program, assuring compliance with program, training channel partners to fulfil program requirements

• Identify growth targets and drive genuine spare parts usage at plant level

• Develop and maintain significant knowledge of rapidly changing market trends and customer preferences

What you know:

You have a Bachelor’s degree preferred engineering, food science or equivalent experience, and:

• Proven sales experience, typically 3 + years

• Selling industrial products in business-to-business environment preferred

• Proven mechanical aptitude

• Experience with distribution sales model, helpful

• Knowledge of Food Processing, Pharmaceutical/ Biopharmaceutical, Cosmetic, Beverage, Dairy and Cheese industry markets, companies, trends and applications, preferred

• Hands on experience with assembly, repair of industrial equipment, a plus

• Proficiency in MS Office and CRM platforms

• Travel 75%

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $95,000 to $110,000.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer