Field Sales Engineer – Aftersales (Food & Water Division)

Alfa Laval Africa is looking for a specialist in sales to support the Food and Water business in Southern Africa. The primary focus of the role will be to direct sales of Alfa Laval Services and Spares within a defined area of responsibility (e. g. geographical, group of customer, industry or product group etc.) working with the support of the line manager or another experienced field salesperson.

About the Company:

In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allows our customers to be better themselves. You will find our work in leading applications for water purification, clean energy, food production, waste processing, pharmaceutical development and much more. The people of Alfa Laval enjoy the freedom to pursue ideas and the resources to see those ideas to become reality, in an environment that welcomes drive, courage and diversity. The result is a company where we all can be very proud of what we do.

Our core competencies are in the areas of heat transfer separation, and fluid handling. We are dedicated to optimizing the performance of our customers' processes. Our world-class technologies, our systems, equipment, and services must create solutions that help our customers stay ahead.

Please feel free to peruse our website www.alfalaval.com

Base location – Johannesburg (RSA)

Key Responsibilities & Objectives 

• Follow established sales processes and guidelines to promote and sell Alfa Laval After Sales Services (Spares, Service Contracts, Workshop Service, Field Service etc).
• Be active in the market and focus on making visits, meetings and interactions with already existing customers, focusing on customer needs, understanding and highlighting the value of our products and services.
• Develop value quotes reflecting the customer needs, stressing the unique selling points and follow up.
• Build and maintain strong relationships with customers. Identify customer needs and propose tailored service solutions

• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.
• Use installed base tools to identify opportunities and expand customer coverage
• Sales Ownership: Responsible for order intake and sales forecasting (monthly/quarterly). Drive growth in assigned territories or industries.
• Compliance & Governance: Ensure all contractual commitments align with Alfa Laval’s policies. Review and approve quotations and contracts per authorization procedures.

Who you are?

You’re innovative and solutions oriented. You’re driven and practical, able to execute in the most efficient way possible. You also share our curious mindset and want to know how you can be better and do better day after day.

Just as important are the people, team, and communication skills essential to delivering projects in an agile way that meet quality, time, and targets.     

If you’re also adaptable and flexible, eager to learn even more and have a curiosity that drives innovation, this is where you’ll find a world of career-building opportunity.

What you can be?

• Graduate/Diploma in Mechanical/Chemical Engineering
• 3+ years of sales experience in similar role (5+ years of sales experience for diploma holder)
• Exposure working in Southern African market
• Exposure  to selling and or servicing the Food Industry/Beverage/ Brewery/ Vegetable or Seed Oils is preferred
• Exposure working in Starch & Sugar or  Dairy Industry will be an added advantage
• Excellent communication and interpersonal skills; ability to express ideas clearly both in written and verbal formats.
• Strong attention to detail and follow-up skillset
• Organised, methodical and ability to solve problems.
• Flair to work in a team.

Why should you apply?

• We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.
• Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.
• 140 years old Swedish multinational company with stable growth and expansion
• Sustainability and contributing back to the people and planet are motives behind everything we do.

We always look for both experience and potential, so if you think you have what it takes to join us and are curious to find out more, apply

"We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.