Order Handler

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.​

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Job responsibilities:

• -General通用部分:

• Receive customer orders from ordering system/mail.
• Key in customer orders to system, work together with Master planner to fix and reply the OA and OA strcuture.
• Responsible for orders handling in D365 system.
• Ensure effective communication of all sales orders for the delivery issues both internally and externally.
• Reply mails from customers in time.
• Receive and feedback customers requests and arrange customer factory visit accordingly.
• Invoice sales orders and arrange the delivery based on terms of delivery on time. Support customs inspection documentation if necessary .
• Base on the OA change rule to follow the OA change request both externally and internally.
• Ensure efficient and effective customer service with focus on safety, quality, delivery, and cost.
• Coordinates FAT dates, receptions and FAT comments transfer.
• Product certificate and factory test report collection, paper certificate courier to the customer.
• DN handling related OH parts.

• -Special特殊部分: 
• Run monthly meeting with SH sales to make sure the business running smoothly.
• Finish weekly and monthly reports.
• Take an active role in the DSB performance meetings and improvement meetings.
• CU updating/yearly FC
• Other jobs assigned by line manager.

Qualification:

• Bachelor 211/985
• Have related internship and major
• English is fluent
• Graduated in 2023/2024
• Good grades
• Experienced in MS OFFICE esp: excel and powerPoint
• Excellent English both in spoken and written.