We’re looking for

Global Technical Specialist

​23/F, Golden Bell Plaza, 淮海路东段, Shanghai, China, 200021

Full time

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About the job

Global Technical Specialist

  • Shanghai
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.​

About the job:

Remote trouble shooting, identification and analysis of the problem.* Acts as a technical planner for trouble-shooting tasks in coordination with the ”Global Marine Coordinator” to finetune tasks in terms of needed, skills, tools, additional parts, timing of work. Identification of FSE skills, tools, spare parts & equipment needed on board. Creation of service requests.* Ability to handle all major products and applications at least within one BU.* Quality check of reports and documentation of all performed service tasks.* Works in a global planning and case handling tool (Microsoft CRM) for all possible tasks.* Hand over to Global Marine Coordinator.* Training of local FSE. Acts as a regional knowledge and skill transfer from Central BU technical specialists and cascades this out to local SC upon need* Support of claim handling.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.