Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who you are:

We are looking for Service Co-Ordinator to our Qingdao Marine site of Business Unit Heat & Gas systems (BU HGS). Work of Service Co-Ordinator will be related to our Service business in our BU HGS. As a Service Co-Ordinator, you participate to order handling, execution and co-ordination of our service orders in our Qingdao factory. You work in close contact with our Service, Engineering & Supply and Qingdao Factory organizations.

To succeed in this position, you have a few years’ experience from successful order handling or project co-ordination or project management or production controlling work. You have good organizing, co-ordination and communication skills. We appreciate experience from order management in project and manufacturing industry. You get motivation from challenges and can maintain performance while working under pressure. You are cooperative and able to communicate in fluent English.

You will know:

• Experience from project management, project co-ordination, production controlling or order handling

• Your educational background (M.Sc./B.Sc.) is preferable technical but could be also administrative. Previous positions like Project Manager, Project Co-Ordinator, Order Handler should be supporting in this position.
• You are open and you have good communication skills
• You are active, systematic and structured in your work.
• You are team player, and you have ability to co-ordinate between different stakeholders.
• You are flexible and positive to changes
• You drive for results and improvement
• Good English skill both oral and written.

About the job:

• Support RFQ process with Service sales and Engineering & Supply and factory order handling
• Service coordinator is responsible of stock follow up and stock replenishment.  Working with Business Unit to update latest stock status input from warehouse keeper and align replenishment as next step.
• Analyse stocks (quantities, values, rotations) in order to optimize them (cost reduction).
• Ensuring an optimal execution from supply chain, production planning and scope release from process engineering to production.  
• Ensuring an optimal execution of the orders in the own workshop or subcontractors for ongoing projects.
• Being link between different stakeholders and responsible for communication to stakeholders
• Coordinating the order process from sales support to order delivery. Sales support with Service sales team, design with E&S engineering, planning & schedule & manufacturing with factory, customer needs with E&S project management and customer delivery with shipping.
• Following up and reporting the status of orders
• Coordinate order changes and re-schedule in cooperation with internal and external partner.
• Handling reported non-conformities

We appreciate

• Experience and know-how of project and manufacturing industry
• Experience and know-how of marine / shipbuilding industry
• Knowledge of service business

We offer you a diverse and challenging job in an international company. You will be located in Qingdao. You are working daily with your local colleagues in Qingdao and international colleagues worldwide.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role.