Account Manager

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

Who you are

You are a self-motivated current Alfa Laval employee with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust through clear and transparent communication. 

If the above sounds like you, this position might be just what you’re looking for!

About the job

Within our US Service Division, you will be responsible for selling the company's products and services to existing customers for Service Sales which includes Parts, Field Service, Reconditioning other maintenance and repair activities as well as Service Agreements for Plate Heat Exchanger equipment.

In this role, you will be an active member of the Service Sales team and will contribute to the growth of the business.  From a daily responsibility standpoint, you will:

• Analyze the market and competitors to create a strategic plan with a focus on new business growth
• Support development of overall Service Strategy to position company for growth via rep and channel engagement channel, innovative commercial incentive development and product initiatives.
• Develop and create the sales opportunity pipeline
• Prepare proposals for Service, Service Agreements
• Promote and execute audits at customer site utilizing Alfa Laval propriety tools
• Maintain a focus on regain and replacement opportunities in the existing installed base.
• Prioritize market presence and supports regional sales opportunities.
• Undertake ad-hoc projects, as required.
• Create market activities in conjunction with the Demand Generation team.
• Works with internal teams to ensure alignment

What you know

You have excellent communication, organizational and collaboration skills. You have high energy, a positive attitude and enjoy developing the customer relationship. You have prior experience in:

• Working in a matrixed organization
• Commercial Acumen (incentive development, pricing strategy)
• Leveraging data/analysis to drive growth and create strategy
• Sales Planning & Forecasting
• Understanding and Negotiating Terms & Conditions

Requirements

• Bachelors degree in Business or Engineering is preferred.
• 3-5 years experience in Service sales  
• Experience with Channel management preferred
• Willingness to travel 20-30%

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous retirement savings program, paid holidays, paid time off benefits, and more.  At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $85,600 – 105,000 base.

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