ERP Specialist

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.
 

Who you are:

To conduct efficient of ERP D365FO to Sales Company China and improve the system process

About the job:

• Second level support and call resolution of ERP end users
• Logging, categorization, and escalation of D365FO incidents and requests
• Request fulfilment and system processes improvement
• Proactive follow-up on all D365FO tickets
• D365FO standard function setup, removal, update, maintenance and troubleshooting
• Provide D365FO training for end users
• Update and maintain related documentation of ERP such as functional requirement document, functional design documents, workflow etc..
• Participation of Inhouse ERP development projects, translation between user requests and developing approaches
• Communicate frequently with end users to understand the business requirement and provide solutions from system perspective
• Enable and disable user accounts and proper accesses assignment

What you know:

Knowledge and skills:

• Background of Computer Science or ERP related;
• Basic knowledge of accounting, finance and taxation
• Knowledge of D365FO, ERP, processes and solutions;
• Good communication skill and business sense;
• Knowledge of database and Power BI will be an added advantage;
• Project Management Experience will be a Plus;

Attitude and motivation:

Highly motivated, quick Learning and problem-solving skill.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.