We’re looking for
5400 International Trade Drive, Richmond, Virginia, United States, 23231
Full time
Referansınız için teşekkür ederiz.
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
As an integral member of our Service Sales team, you will play a pivotal role in leading and managing the customer service department to ensure the highest level of customer satisfaction in an effective way. You will develop and implement strategies to drive a culture of ownership and customer centricity, improve customer service processes, drive efficiency gains in the quote to cash process, managing a team of customer service managers and representatives, and acting as a liaison between the customer service team and other departments within the organization. You will have the opportunity to contributing to the overall success and growth of the Service Sales organization. Currently, this is a Hybrid opportunity located in Richmond, Virginia
As a part of the team, you will:
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
What you know:
You have bachelor's degree in business administration management or related field, and:
At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area
What’s in it for you?
We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right. The base salary for this role is typically $100,000 - $140,000.
Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
EEO/Vet/Disabled Employer
Alfa Laval Yetenek Topluluğuna şimdi katılın!
Bugün kaydolun ve özgeçmişinizi Alfa Laval Yetenek Topluluğu ile paylaşın!
© 2015-2025, Alfa Laval
“Kabul ediyorum”u tıklayarak, sitede gezinmeyi geliştirmek, site kullanımını analiz etmek ve pazarlama çabalarımıza yardımcı olmak için cihazınıza çerezlerin kaydedilmesini kabul etmiş olursunuz. Alfa Laval Çerez Politikası
Bu tanımlama bilgileri, web sitesinin çalışması için gereklidir ve sistemlerimizde kapatılamaz. Bunlar genellikle yalnızca sizin tarafınızdan yapılan ve gizlilik tercihlerinizi ayarlama, oturum açma veya form doldurma gibi hizmet talebi anlamına gelen eylemlere yanıt olarak ayarlanır. Tarayıcınızı bu tanımlama bilgilerini engelleyecek veya sizi uyaracak şekilde ayarlayabilirsiniz, ancak sitenin bazı bölümleri çalışmaz. Bu tanımlama bilgileri, kişisel olarak tanımlanabilir herhangi bir bilgi saklamaz.
Bu çerezler, sitemizin performansını ölçebilmemiz ve iyileştirebilmemiz için ziyaretleri ve trafik kaynaklarını saymamıza olanak tanır. Hangi sayfaların en çok ve en az popüler olduğunu bilmemize ve ziyaretçilerin sitede nasıl hareket ettiğini görmemize yardımcı olurlar. Bu tanımlama bilgilerinin topladığı tüm bilgiler topludur ve bu nedenle anonimdir. Bu tanımlama bilgilerine izin vermezseniz, sitemizi ne zaman ziyaret ettiğinizi bilemeyeceğiz ve performansını izleyemeyeceğiz.