Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

We are seeking a highly organized and proactive Global Coordinator to join our international marine service support team. As our new Global Coordinator, you will be responsible for coordinating attendances across Europe, working closely with Global Technical Specialists and other Global Coordinators. Your primary tasks will involve:

• Collaborate with local coordinators when local field service engineers are needed for field service.

• Own the schedule of the international service engineers as well as schedule and reschedule international service engineers by using a global planning tool:

  • Book flights and manage travel arrangements for service engineers.

  • Check and monitor vessel schedules to align service activities.

  • Communicate any changes internally and externally to ensure all stakeholders are informed.

• Consult Global Technical Specialists if needed to administrate the field service and meet customer needs.

• Establish and maintain positive relationships with customers.

Who are you

You understand the importance of collaborating and the impact it has on you and your colleagues across the organization, and you value good relationships to achieve this. 

With your structured and systematic approach, you see it as a natural thing to take ownership of your tasks and to create relations by being a professional, competent, and active sparring partner for your stakeholders. As a person, you are inspiring and accommodating which also reflects the way you communicate.

What you know

Your educational background would most likely be within office assistance, logistics, or a related field. You preferably come with some experience from a similar position. Experience with CRM systems e.g., Microsoft Dynamic 365 is an advantage, but not a prerequisite. You are proficient in Excel and the general MS Office package. 

As part of a global organization, speaking and writing English is a prerequisite.

The position of Global Coordinator is temporary, with a tenure from January 1, 2025, to January 1, 2026.

For more information, please contact

Field Service Manager, Kasper Kristensen on +45 20426638 or kasperjuul.kristensen@alfalaval.com.

Please send your application no later than 09.12.2024.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in Aalborg or have an established presence in the area.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

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