We’re looking for

Customer Support

​23/F, Golden Bell Plaza, 淮海路东段, Shanghai, China, 200021

Full time

现在申请

现在申请

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

您将被引导至我们的职位申请页面。

推荐您的朋友

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

感谢您的推荐。

About the job

Customer Support

  • Shanghai
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.​

About the job

• Manage the order to cash process, for Complex component, Project, Field Service and Service Operations Orders from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).

• Customer support during the process: order status, delivery date. Purchase, control and preparation of supplier's shipping documents.

• Export & Import coordination: documentation, logistics, custom clearance.

• Handling of suppliers database.

• Backlog and WIP maintenance.

• Claims administration.

What you know

• Bachelor’s degree or above.

• 2 years working experience.

• Good English both oral and written.

• Good PC literature in MS Office.

• Excellent coordination and communication skills.

• Able to handle conflicting demands and work under pressure.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

推荐职位

Buyer/Planner

Regular JR0033576 Richmond Virginia United States Richmond, Virginia, United States Sourcing Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

Field Service Engineer

Regular JR0032387 Buenos Aires Buenos Aires Argentina Buenos Aires, Argentina Service Full time
Field Service Engineer Buenos Aires En Alfa Laval todos los días tenemos la oportunidad de influir positivamente en nuestros compañeros, socios, clientes y en la sociedad. Juntos, somos pioneros en las soluciones del futuro y liberamos todo el po...

Factory Controller Manager

Regular JR0033162 San Bonifacio (VR) Verona Italy San Bonifacio (VR), Verona, Italy Finance Full time
FACTORY CONTROLLER MANAGER Introduction Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of p...

Warehouse Worker (indirect)

Regular JR0033640 Richmond Virginia United States Richmond, Virginia, United States Supply & Logistics Full time
At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is...

Warehouse Worker (Receiving 2nd shift)

Regular JR0033641 Richmond Virginia United States Richmond, Virginia, United States Supply & Logistics Full time
Who we are At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. ...

Service Centre Team Manager

Regular JR0033522 Lund. Staffanstorp Sweden Lund, Sweden. Staffanstorp, Sweden Service Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...
Handrail, Staircase, People, Person, Adult, Male, Man, Pants, Head, Smile

联系我们

即刻加入阿法拉伐人才社区!

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

感谢您加入我们的人才社区!