We’re looking for

Field Service Team Manager - Separation

Sydney, New South Wales, Australia, SYDNEY

Full time

现在申请

现在申请

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

您将被引导至我们的职位申请页面。

推荐您的朋友

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

感谢您的推荐。

About the job

Field Service Team Manager - Separation

  • Sydney
  • Full time

About You

We are looking for a highly skilled and experienced candidate to become a Field Service Team Manager. 

The successful candidate will be responsible for leading a team of competent FSE’s including day-to-day coordination and operations, ensuring service excellence, and provide strong safety culture to the team and driving the team towards achieving and exceeding their goals. 

Employee Benefits

  • 25 days annual leave
  • Life Insurance
  • Access to EAP services
  • Hybrid work

Location & Travel 

This role will be placed in Sydney, reporting to Field Service Manager Australia. Travel expected to visit branch offices and customers. 

Roles & Responsibilities

Management

  • Lead and manage the team giving the direction and ensuring that they are performing with a strong​ customer orientated mindset​. 

  • Lead recruitment and onboarding process for the team. 

  • Develop, motivate, and coach direct reports and secure a proper competence development by driving internal and external trainings. Ensure that Engineers with the correct skills are utilized for the relevant jobs​. 

  • Conduct employee reviews, include competence profile and skills matrix updates​ and performance development plans when it is required. Manage performance issues within the team appropriately and quickly​. Support team to develop career path and succession planning. 

  • Cost effective management of team aligned with the approved budget for operations (general purchases) and according to sales quotations (jobs related costs). 

 

Coordination

  • Overall responsible for planning and daily management of Service Engineers work schedules – supported by Coordinator 

  • Receiving service request from sales, assess the service requirement and communicate with sales/customer if clarification is needed 

  • Ensure effective communication with customers on job planning and coordination of jobs with the team. 

  • Prepare assessments ready for quotations and check final service reports and job costings. 

 

 Other

  • Mechanical knowledge or understanding to aid in responding to technical issues.

  • Secure a strong QHSE culture within the team.

  • Ensure that the team are equipped with the right tools, PPE and conduct frequent audits on tools and equipment etc. Ensure all tools and equipment are calibrated and documented. 

  • Collaborate with sales team and Service Operation management in service transformation initiatives. 

  • Be accountable for the team KPI’s. 

推荐职位

Production Planner

Regular JR0037327 Kunshan Jiangsu China Kunshan, Jiangsu, China Supply & Logistics Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

Field Service Engineer

Regular JR0036566 Samut Prakan Samut Prakan Thailand Bang Phli, Samut Prakan, Thailand Service Full time
Job Description For External Posting Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of preciou...

Field Service Engineer

Regular JR0036566 Samut Prakan Samut Prakan Thailand Bang Phli, Samut Prakan, Thailand Service Full time
Job Description For External Posting Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of preciou...

Decanter Commissioning Engineer

Regular JR0032511 Camberley Surrey United Kingdom Camberley, Surrey, United Kingdom Service Full time
Alfa Laval UK & I are currently recruiting for a Decanter Commissioning Engineer Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the futu...

Field Service Technician (Remote+Travel)

Regular JR0037322 Chicago Illinois United States Chicago, Illinois, United States Service Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

Field Service Technician - Northeast

Regular JR0037319 Richmond Virginia United States Richmond, Virginia, United States Service Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...
Adult, Female, Person, Woman, Male, Man, Mobile Phone, Glasses, Laptop, Monitor

联系我们

即刻加入阿法拉伐人才社区!

不是你?

我们已通过电子邮件向您发送验证码以验证您的身份。如果您没有在收件箱中收到电子邮件,请检查您的垃圾邮件/垃圾文件夹。

感谢您加入我们的人才社区!