IT Business Partner 作为业务与 IT 之间的桥梁，重点支持销售及相关前端业务（如渠道、售前、售后服务），深入理解销售策略与业务目标，规划并推动数字化解决方案的落地。该岗位负责收集与分析销售团队的需求，协调内部 IT 资源与外部供应商，确保各类销售系统（如 CRM、ERP、报价系统、客户门户等）高效、稳定、可持续发展，从而提升销售效率和客户体验，驱动业务增长。

We are seeking a passionate IT Business Partner that acts as a strategic bridge between Business and IT, with a strong focus on Sales and customer-facing functions (e.g., Channel, Pre-sales, After-sales Service). This role deeply understands sales strategies and business objectives and drives the planning and implementation of digital solutions. The IT Business Partner gathers and analyzes requirements from the sales organization, coordinates internal IT resources and external vendors, and ensures that sales-related systems (e.g., CRM, ERP, Quotation Tools, Customer Portal) are efficient, stable, and scalable, ultimately improving sales productivity and customer experience and supporting business growth.

主要职责 | Key Responsibilities

· 业务合作与需求管理 / Business Partnership & Demand Management

•  深入了解销售业务流程（线索到订单、报价管理、渠道管理、客户管理等），识别数字化改进机会。
• 与销售、市场、渠道、售后等团队建立紧密合作关系，定期收集并梳理业务需求，形成清晰的需求文档与优先级。
• 作为“业务代言人”参与 IT 项目立项、方案评估和投资回报分析（ROI），支持管理层进行决策。
• Build strong partnerships with Sales, Marketing, Channel and After-sales teams; regularly collect and prioritize business requirements.
• Gain deep understanding of sales processes (Lead-to-Order, Quotation, Channel Management, Account Management, etc.) and identify digital improvement opportunities.
• Act as the “voice of the business” in IT project initiation, solution evaluation and ROI analysis to support decision making.

· 利益相关者管理 | Stakeholder Management

 · 有效管理各方期望，促进业务与技术团队之间的沟通，确保对需求和解决方案达成共识 | Effectively manage stakeholder expectations and facilitate communication between business and technology teams to ensure alignment on requirements and solutions.

· 数据分析与洞察 | Data Analysis & Insights

• 与业务团队合作，定义销售相关 KPI 和报表需求，为销售管理层提供及时、准确的业务洞察
• 推动销售数据质量改善（数据标准、数据治理、主数据管理等）
• 支持销售预测、销售绩效分析、客户细分等数据分析场景
• 进行数据分析，识别趋势、根本原因和潜在机会，为战略决策提供数据支持
• Collaborate with business team to define sales-related KPIs and reporting requirements and deliver timely and accurate business insights.
• Drive improvements in sales data quality (data standards, governance, master data management).
• Support analytics use cases such as sales forecasting, performance analysis and customer segmentation.
• Perform data analysis to identify trends, root causes, and opportunities, providing data-driven support for strategic decision-making.

任职要求 | Qualifications

学历 | Education

 · 本科及以上学历，计算机科学、商业管理、经济学或相关领域。

· Bachelor's degree or above in Computer Science, Business Administration, Economics, or a related field.

工作经验 / Experience

• 5 年及以上 IT / 数字化 / 业务分析相关工作经验，其中至少 2–3 年支持销售或前端业务的经验。
• 有在销售导向型公司（如快速消费品、工业设备、B2B 解决方案、分销/渠道型业务等）工作的经验优先。
• 有 CRM（如 Salesforce、Microsoft Dynamics 365等）系统实施或运维经验者优先。
• 5+ years of experience in IT / Digital / Business Analysis, with at least 2–3 years supporting Sales or customer-facing functions.
• Experience in sales-driven organizations (e.g., FMCG, Industrial Equipment, B2B Solutions, Distribution/Channel business) is highly preferred.
• Hands-on experience with CRM (e.g., Salesforce, Microsoft Dynamics 365) systems is a strong plus.

 技能与能力 | Skills & Competencies

 · 需求工程： 精通需求收集、分析和管理的方法与技巧。

 · Requirements Engineering: Proficient in methods and techniques for requirements gathering, analysis, and management.

 · 分析能力： 强大的分析和解决问题的能力，能够处理复杂信息。

 · Analytical Skills: Strong analytical and problem-solving skills, with the ability to work with complex information.

· 技术理解： 对软件开发生命周期、数据库和IT基础设施有基本了解。

 · Technical Acumen: Basic understanding of the software development lifecycle, databases, and IT infrastructure.

 · 协作精神： 优秀的团队合作和人际交往能力。

 · Collaboration: Excellent team player with strong interpersonal skills.

· 良好的中英文书面及口头沟通能力，能够在跨区域/跨文化环境中沟通协作。

Good command of both written and spoken Chinese and English; able to communicate effectively in a cross-region / cross-cultural environment.

· 优先条件 | Preferred Qualifications

· Professional certification such as PMP is a plus.

 · Experience in the Dynamic365 Supply Chain & Finance is a plus.

 · Proficiency with tools like DevOps, SQL, or Power BI DAX is a plus.