Vacancy for Executive Order to Cash

The purpose of this job is to provide direct support to customers in handling Standard Orders throughout the order to cash process (from customer order to Invoicing) and keep the customers updated on deliveries. Our Way to market is through Channels. Channels include Distributors, Integrators & Global Key accounts. Therefore, complete ownership is expected from “Order to Execution / Cash”. While it also includes communication to channel managers,  who are face to customers and with operations for all the sales & operations-related transactions

About the Company:

In Alfa Laval, Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too. Please feel free to peruse our website www.alfalaval.com.

The position / About the Job:

In this job the Executive Order to Cash would be responsible for:

• Manage the order to cash process for Standard/ Nonstandard Orders, from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring sales price , Warehousing, Order Shipping and Customer Invoicing).

• Customer support during the process: Order Entry, Order acceptance (OC), communication to channels regarding OC,  order status, delivery date. Weekly updates on pending orders.

• Backlog and WIP maintenance.

• Claims & Free Supply OA administration.

• Coordination with cross functional teams (Sales, Operations, Technical Support Team, Warehouse etc.)

• Complete ownership for customer communication.

Who you are

Knowledge / Qualification:

• B.E. / B. Tech Mechanical or Chemical

Skills:

• Fluent written and spoken English.

• 2 – 5 Years of experience in Order handling

Attitude:

• Structured and systematic approach.

• Orientation on high quality and standards of work results.

• Team player with good communication and negotiation skills.

• Eager to share knowledge and experience with others.

• Customer-orientation and effective in cooperation.

• Self-driven and responsible also for others.

Why should you apply

We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.

Exciting place to build a global network with different nationalities to mingle and to learn.

Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.

Interested? Please apply for the position

Note -

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.