We’re looking for

Customer Service Specialist

​23/F, Golden Bell Plaza, 淮海路东段, Shanghai, China, 200021

Full time

Postulez maintenant

Postulez maintenant

Pas toi?

Nous vous avons envoyé un code par e-mail pour vérifier votre identité. Veuillez vérifier votre dossier spam / courrier indésirable si vous ne recevez pas l'e-mail dans votre boîte de réception.

Vous serez dirigé vers notre page de candidature.

Référez un ami

Pas toi?

Nous vous avons envoyé un code par e-mail pour vérifier votre identité. Veuillez vérifier votre dossier spam / courrier indésirable si vous ne recevez pas l'e-mail dans votre boîte de réception.

Merci pour votre recommandation.

About the job

Customer Service Specialist

  • Shanghai
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.​

About the job

• Manage the order to cash process, for Complex component, Project, Field Service and Service Operations Orders from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).

• Customer support during the process: order status, delivery date. Purchase, control and preparation of supplier's shipping documents.

• Export & Import coordination: documentation, logistics, custom clearance.

• Handling of suppliers database.

• Backlog and WIP maintenance.

• Claims administration.

What you know

•Bachelor’s degree.

•2 years’ experience in order handling.

•Experienced in ERP system.

•Experienced in MS OFFICE.

•Good command of English, both oral and written.

•Good communication and coordination skill.

•Strong self-learning ability.

•Coordinate with others: Do proactive communication, build good relationship with other colleagues.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

Emplois recommandés

Regional Sales Manager, North Central

Regular JR0035010 Kenosha Wisconsin United States Kenosha, Wisconsin, United States Sales Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

System Developer

Regular JR0030837 Lund Sweden Lund, Sweden IT Full time
Alfa Laval is looking for a System Developer to join our Product Value Stream Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future a...

Marketing Specialist

Regular JR0035128 FLORVÅG Norway FLORVÅG, Norway Marketing & Communications Full time
Er du vår nye Marketing Spesialist? Er du en strukturert multitasker med et øye for detaljer, en god porsjon stå-på-vilje, og en forkjærlighet for å få ting til å skje? Har du erfaring fra markedsføring og kommunikasjon – kanskje fra reklamebyrå?...

Inżynier Utrzymania Ruchu

Regular JR0033867 Krakow Poland Krakow, Poland Engineering Full time
W Alfa Laval zawsze dokładamy wszelkich starań, by sprostać największym wyzwaniom. Istniejemy po to, aby przyspieszać sukces naszych klientów, ludzi i planety. Aby to osiągnąć, potrzebujemy oddanych, dociekliwych i ciekawych świata pracowników. To...

Project Sales Assistant/Accountant

Regular JR0035272 Budapest Budapest Hungary Budapest, Hungary Sales Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

Operational Buyer/Order Handler within Supply Chain, Temporary Position

Fixed_Term JR0035250 Lund Sweden Lund, Sweden Sourcing Full time
Alfa Laval is looking for Operational Buyer/Order Handler within Supply Chain Team MTO GCC for our Lund, Sweden location. This is a TEMPORARY position for a parental leave coverage for approximately 12 months. About us Every day, we get opportuni...
Adult, Female, Person, Woman, Male, Man, Mobile Phone, Glasses, Laptop, Monitor

Connectons-nous

Rejoignez la communauté de talents Alfa Laval maintenant !

Pas toi?

Nous vous avons envoyé un code par e-mail pour vérifier votre identité. Veuillez vérifier votre dossier spam / courrier indésirable si vous ne recevez pas l'e-mail dans votre boîte de réception.

Thank you for joining our Talent Community!