We’re looking for

Customer Service Specialist

​23/F, Golden Bell Plaza, 淮海路东段, Shanghai, China, 200021

Full time

Jetzt bewerben

Jetzt bewerben

Nicht du?

Wir haben Ihnen einen Code per E-Mail gesendet, um Ihre Identität zu bestätigen. Bitte überprüfen Sie Ihren Spam-/Junk-Ordner, wenn Sie die E-Mail nicht in Ihrem Posteingang erhalten.

Sie werden auf unsere Bewerbungsseite weitergeleitet.

Empfehlen Sie einen Freund

Nicht du?

Wir haben Ihnen einen Code per E-Mail gesendet, um Ihre Identität zu bestätigen. Bitte überprüfen Sie Ihren Spam-/Junk-Ordner, wenn Sie die E-Mail nicht in Ihrem Posteingang erhalten.

Vielen Dank für Ihre Empfehlung.

About the job

Customer Service Specialist

  • Shanghai
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.​

About the job

• Manage the order to cash process, for Complex component, Project, Field Service and Service Operations Orders from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing).

• Customer support during the process: order status, delivery date. Purchase, control and preparation of supplier's shipping documents.

• Export & Import coordination: documentation, logistics, custom clearance.

• Handling of suppliers database.

• Backlog and WIP maintenance.

• Claims administration.

What you know

•Bachelor’s degree.

•2 years’ experience in order handling.

•Experienced in ERP system.

•Experienced in MS OFFICE.

•Good command of English, both oral and written.

•Good communication and coordination skill.

•Strong self-learning ability.

•Coordinate with others: Do proactive communication, build good relationship with other colleagues.

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

empfohlene Jobs

Application Management Specialist - Security & Compliance

Regular JR0033448 PUNE India PUNE, India IT Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

Product Application Engineer

Regular JR0034881 Aalborg Denmark Aalborg, Denmark Sales Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initi...

Business Development Manager - Process ( Refinery Business ) - Energy Div. - India

Regular JR0034641 Pune Maharashtra India Pune, Maharashtra, India Sales Full time
Alfa Laval India is looking for a Business Development Manager- Process (Refinery Business) in Energy Division - India. About Us - At Alfa Laval, we always go the extra mile to overcome the toughest challenges. Our driving force is to accelerate...

Health & Safety Coordinator - Nakskov

Regular JR0034646 Nakskov Denmark Nakskov, Denmark Quality, Health & Safety Full time
Hver dag har vi mulighed for at gøre en positiv forskel – for vores kolleger, partnere, kunder og samfundet. Sammen er vi banebrydende for fremtidens løsninger og frigør det fulde potentiale af vores dyrebare ressourcer. Vi udfordrer det konventio...

Regional Business Manager - Water & Waste industry

Regular JR0034086 Søborg Denmark Søborg, Denmark Sales Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initi...

Quality & Continuous Improvement Coordinator

Regular JR0034680 Singapore Singapore Pioneer, Singapore Quality, Health & Safety Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...
Adult, Female, Person, Woman, Male, Man, Mobile Phone, Glasses, Laptop, Monitor

Verbinden wir uns

Werde jetzt Mitglied der Alfa Laval Talent Community!

Nicht du?

Wir haben Ihnen einen Code per E-Mail gesendet, um Ihre Identität zu bestätigen. Bitte überprüfen Sie Ihren Spam-/Junk-Ordner, wenn Sie die E-Mail nicht in Ihrem Posteingang erhalten.

Thank you for joining our Talent Community!