Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. 

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As an integral member of our team, you will play a pivotal role. The Field Service Technician is available for 24/7 on call field service labor, trouble shooting and service training at customer locations for mechanical, electrical, and electronic components such as decanters, high speed separators or heat exchangers to ensure reliable operation, optimum performance and efficiency. You will have the opportunity to perform preventive maintenance, emergency and warranty repairs. Also managing travel costs and operating expenses associated with field service visits, contributing to the overall success and growth of our organization. Currently, this is an Onsite opportunity located in Richmond, VA.

As a part of the team, you will:

• Possesses mechanical troubleshooting skills on Heat Exchangers, and mechanical and electrical troubleshooting skills on Alfa Laval Separators and Decanters.
• Advanced knowledge of Automation (PLC, HMI, VFD, etc.).
• Can perform advanced start-up of Alfa Laval equipment (installation, mechanical assembly, control parameters, motor ID runs, etc.).
• Starts up and shuts down equipment in accordance with company and customer safety procedure in line with OSHA requirements.
• Prepares expense reports and written service reports for work performed on each job no later than two weeks of job completion.
• Create job time and expense reports, Concur expense reports, and payroll reports as required by all field service technicians.
• Obtains Signed Time Summary sheets from the customer upon completion of job.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What you know:

You have a 3-year college degree or 10 years Military experience, and:

• Self-sufficient on at least 4 different Alfa Laval product lines or can perform commissioning on an Alfa Laval system (equipment, piping, controls and process).
• Advanced mechanical skills and aptitude.
• Troubleshoot Electrical issues and/or controls.
• Advanced automation skills.
• Ability to upload programs for controls/automation.
• Ability to communicate Operational and Safety parameters for Alfa Laval equipment to the customer.
• Customer service and sales oriented.
• Excellent interpersonal skills.
• Strong verbal & written skills.
• Team Player and ability to work independently.
• Basic PC utilization skills required in word, excel.
• Ability to learn and use systems required for the administration of service and expense reports.
• Perform jobs in line with OHSA requirements.
• Complete established safety training programs.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, currently, we are prioritizing candidates who reside in the US or have an established presence in the area.

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success. Our benefits-eligible associates enjoy healthcare, dental and vision plans, a robust wellness program, generous 401(k), paid holidays, paid time off benefits, and more. At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $35.00 - $40.00 USD per hour.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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