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Service Sales Engineer

200 South Park Boulevard, Greenwood, Indiana, United States, 46143

Full time

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About the job

Service Sales Engineer

  • Greenwood
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As a key contributor to our Service Sales Team, you will play a vital role in driving direct sales growth of Alfa Laval plate heat exchanger services across the Central region within Commercial Buildings, Medical Centers, Universities and Data Centers to name a few. Your efforts will help expand our Service footprint, while delivering sustainable solutions that enhance customer satisfaction and operational efficiency.

You’ll report to the Business Development Manager – HVAC Service and collaborate closely with Capital Sales, Advanced Technical Services, Service Centers, Field Service, Americas Distribution Center, Demand Generation, and Customer Service teams.

This is an office-based role located in either Kenosha, WI or Greenwood, IN, with approximately 60% travel required for customer visits, field service support, training sessions, and participation in industry events.

As a part of the team, you will:

  • Develop and execute strategic sales plans for target accounts within the HVAC & Data Center markets

  • Identify new business opportunities and grow service sales for plate heat exchangers

  • Engage directly with customers through visits, meetings, and consultations to understand their needs and communicate the value of our offerings

  • Collaborate with service operations to ensure a seamless and superior customer experience

  • Perform energy savings evaluations using Alfa Laval tools to support customer sustainability goals

  • Own the full sales cycle—from prospecting and quoting to negotiation, order placement, and service execution

  • Support marketing initiatives in partnership with the Demand Generation team

  • Utilize CRM and other digital tools consistently to drive informed decisions and maintain pipeline visibility

What you know:

You have a Bachelor’s degree in Engineering or Business (preferred), and:

  • 3–5 years of proven experience in HVAC service, projects, or parts sales

  • Strong Knowledge of HVAC systems, including cooling towers and chillers

  • A successful track record of building and expanding customer relationships

  • Experience with aftermarket or distributor sales models is a plus

  • Mechanical aptitude and hands-on familiarity with industrial equipment

  • Proficiency in MS Office and CRM platforms

  • Willingness to travel up to 60% for customer visits, field service support, training, and industry events

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.

What’s in it for you?

At Alfa Laval, we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job, background, skills, and experience to get it right.  The base salary for this role is typically $75,000 to $95,000.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications, merit, or business need, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

EEO/Vet/Disabled Employer

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