We’re looking for
Thank you for your referral.
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
Service Business is crucial in the Alfa Laval Iberia’s growth strategy of as well as a critical driver for the Sales company Transformation. We are looking for a Field Service Engineer who will be responsible for execution of field service labor, trouble shooting and service training at customer locations for heat exchangers to ensure reliable operation, optimum performance, and efficiency.
Your main responsibilities will be:
Responsible for executing and providing technical support to customer on PHE: commissioning, installing, testing, repairing, and maintaining as well as condition monitoring and energy audits on products, modules, and systems at customer site.
Troubleshoot, investigate, and resolve technical problems on PHE and deep product knowledge on customers’ site.
Train customer on the features of products they have purchased.
Preparation of the service job to execute/resolve at the shortest possible time.
Follow up on actions and promises made to customers.
Write advanced (external/internal) service report on site and get it signed by the customer.
Update service execution IT system with relevant information.
Report unsafe practices, incidents, and work for continuous improvement.
Capture Installed Base on site and communicate sales opportunities to sales organization.
Proactive service advice to customers relating to the 360-service portfolio or Execute service in our Service Centres if required.
Communicate product related change notifications (Service Bulletins).
Train Field Service engineers in our own organization if appointed as trainer or mentor for ALSOC.
Supervise and oversee service jobs within your scope of expertise.
Qualifications for the role:
Associated degree or FP in Industrial Engineering, or a related field.
Demonstrated 2+ years of experience.
Preferably reside in the Madrid area, although other options will be considered.
Availability to travel within Spain and Portugal, 80% of the time.
Knowledge of heat exchangers and separation technology is valued.
Proficiency in Spanish is required. Portuguese and/or English is merit.
What’s in it for you
We offer a position in an open and friendly environment where we help each other to develop and create value. Your work will work in a team dedicated to making the world a better place.
For more information please contact:
Regina García Moguel, Talent Acquisition Partner, regina.garciamoguel@alfalaval.com
Please send your application no later than July 14th, 2024. Selection and interviews will be ongoing continuously.
We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment game.
#LI-RG
Alfa Laval Talent Communityに登録し、採用情報を受け取る
Thank you for joining our Talent Community!
© 2015-2024, Alfa Laval
[同意する] をクリックすると、サイト ナビゲーションを強化し、サイトの使用状況を分析し、マーケティング活動を支援するために、デバイスに Cookie を保存することに同意したことになります。 アルファ・ラバル Cookie ポリシー
これらの Cookie は、ウェブサイトが機能するために必要であり、システムでオフにすることはできません。これらは通常、プライバシー設定の設定、ログイン、フォームへの入力など、サービスの要求に相当するユーザーのアクションに応じてのみ設定されます。これらの Cookie をブロックまたは警告するようにブラウザを設定できますが、サイトの一部が機能しなくなります。これらの Cookie は、個人を特定できる情報を保存しません。
これらの Cookie を使用すると、訪問数とトラフィック ソースをカウントできるため、サイトのパフォーマンスを測定および改善できます。それらは、最も人気のあるページと最も人気のないページを知り、訪問者がサイト内をどのように移動するかを知るのに役立ちます.これらの Cookie が収集するすべての情報は集約されるため、匿名化されます。これらの Cookie を許可しないと、いつサイトにアクセスしたかがわからず、サイトのパフォーマンスを監視できません。