We’re looking for

Customer Support - Order Handler

​Kr. Valdemāra 33-9, Rīga, Latvia, 1010

Full time

Søk nå

Søk nå

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Du vil bli sendt til vår jobbsøknadsside.

Verv en venn

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Takk for henvisningen.

About the job

Customer Support - Order Handler

  • Rīga
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are looking for a detail-oriented Customer Support - Order Handler to join our team. In this role, you will play a key part in ensuring smooth processing of customers orders, providing exceptional customer service, and managing customer inquires related to their orders.

Key responsibilities:

  • Manage the order to cash process, from the order acceptance to invoicing (Order fulfillment, Ordering Equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order Shipping and Customer Invoicing)
  • Customer support during the process: order status, delivery date. Purchase, control and preparation of supplier's shipping documents
  • Export & Import coordination: documentation, logistics, custom clearance
  • Claims administration

Your qualifications:

  • High School diploma or equivalent; a degree in Business, Logistics, Engineering or a related field
  • Strong communication skills in English and other languages (Baltic)
  • Previous experience in customer support, logistics, or supply chain management is highly desirable
  • Familiarity with ERP systems is a plus
  • Attention to detail and strong organizational skills
  • Proficiency in Microsoft Office, particularly Excel
  • Ability to work independently and as part of a team

What’s In It For You:

  • We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.
  • Exciting place to build a global network with different nationalities to mingle and to learn.
  • Your work will have a true impact on Alfa Laval’s future success, you will be learning new things, every day.

Anbefalte jobber

Connect Service Product Manager

Regular JR0035674 Stockholm Sweden Stockholm, Sweden Product Management Service Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initia...

Application Monitoring Platform Specialist

Regular JR0034721 PUNE India PUNE, India IT Full time
​Technology StackElasticsearch, Logstash, Kibana, Beat agents, Machine Learning, APM, and REST API integration, Elastic-agent, Elastic Fleet management, Elastic Cloud Enterprise (ECE), Azure Log Analytics and the DevOps toolset.What we Need - 5-7 ...

Power Platform Developer

Regular JR0034916 Pune Maharashtra India Pune, Maharashtra, India IT Full time
To succeed in this role, you must be passionate about automation and willing to push the boundaries of the technical tools at your disposal. This is a field that is rapidly changing, and it is important that you are capable and willing to learn an...

Alternant(e) Chef(fe) de projet operationel PCHE (H/F/N)

Apprentice JR0036455 Fontanil Cornillon France Fontanil Cornillon, France Engineering Full time
Alfa Laval Fontanil (38) recherche un·e: Alternant(e) Chef(fe) de projet operationel PCHE (H/F/N) Chez Alfa Laval, nous faisons toujours un effort supplémentaire pour surmonter les défis les plus difficiles. Notre force motrice est d'accélérer le...

Alternant(e) Méthode/Industrialisation (H/F/N)

Apprentice JR0036451 Fontanil Cornillon France Fontanil Cornillon, France Engineering Full time
Alfa Laval Fontanil (38) recherche un(e): Alternant(e) Méthode/Industrialisation (H/F/N) Chez Alfa Laval, nous faisons toujours un effort supplémentaire pour surmonter les défis les plus difficiles. Notre force motrice est d'accélérer le succès d...

Compliance and Sales Support - Project Order

Regular JR0036346 Pune Maharashtra India Pune, Maharashtra, India Sales Full time
About the Company: In Alfa Laval, we are every single day contributing to a more sustainable future for our planet through engineering innovation. Our global team designs and implements the refining, recycling and purifying process that allows our...
Adult, Female, Person, Woman, Male, Man, Mobile Phone, Glasses, Laptop, Monitor

La oss koble til

Bli med i Alfa Laval Talent Community nå!

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you for joining our Talent Community!