Service Sales Manager - Energy

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

A great opportunity to work for a Swedish based company who is a leader in their field. If you are looking for a role to help you to grow and develop your skills, Alfa Laval is looking for you. This role is based in Perth, Australia, and reports to the Service Sales Divisional Manager.

Who You Are

You are an individual that has:

• Excellent negotiations skills and business acumen

• Strong commercial orientation

• Ability to lead and motivate others

• Ability to build and maintain relationships

• Strategic perspective

• Open-minded and flexible

About the Job

You will be responsible for formulating and executing a sales strategy for the service sales growth in Oceania with focus on Alfa Laval Products and Services in Energy Division in accordance with the assigned targets and local sales company/divisional strategy and targets.

Responsible for leading, developing and securing a high performing sales team in line with the Alfa Laval culture.

Although the role is based in Perth, you will be required to travel to visit customers across the South Australia & Victoria region with some travel to our Sydney, Brisbane and Perth offices.

Key Tasks

Business Ownership of service sales growth & profitability in all Business Units within the Energy Division across Oceania including:

• Profit & Loss responsibility

• Operate within compliance framework (business, contracts, etc.) & authorization matrix

• Business strategy – Adapt global BU strategies to formulate local & regional strategy

• Annual Handshakes and quarterly reviews with Business Units.

• Marketing plan preparation with assistance / guidance from marketing

• Plan & execute Communications & Commercial Excellence activities with Marketing team.

• Business Development activities – digital channels, social media, etc.

• Quarterly Forecasting –submission & successful delivery

• Customer allocation & segmentation

• Sales Performance Management for each team member

• Service Sales growth through Channels and other ways to market

• Key Account Management – identify, plan & execute business growth plans

• Pricing management through transactional pricing for the Spare Parts business.

• Prepare & implement pricing strategy by application, customers for other AS scopes

• Market intelligence

· Stakeholder Management

§ Local sales, service operations, customer support, admin support functions, etc.

§ Global Central BU’s, Product support, etc.

· Coordination and interface with local Customer Support Team and the country sales team (NZ)

· Sales process / Sales tools / CRM proper usage

What you Know

· University degree or similar in either business or sales management.

· Preferably several years of managerial experience.

· Experience in negotiations, and to work in cross functional environment

· Knowledge of Alfa Laval products would be an advantage, but not essential

Closing Date for Applications: 30th November 2024