Introduction

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

The Service Division is looking for a Field Sales Service Engineer based in Athens site.

Management Level: Individual contributor

Reporting to: Service Food & Water Manager

Who you are

We are looking for a person with:

• Capabilities to identify priorities and problem solve approach
• Strong attitude to interpersonal relationships and strong team orientation and ability to build cross-functional relationships
• Ability to manage a network of customers
• Business development, sales and technical attitude
• Open minded, strong communication and flexible capabilities
• Capabilities to manage critical situation with customers regarding both technical and commercial aspects

What about the job

The purpose of the job is to focus on the Food & Water (F&W) customer experience and relations from day one. After commissioning a plant or a piece of equipment, she/he will continue to work with the customer to ensure their needs are met through the full equipment lifecycle.

As Field Sales Service Engineer, You will:

He/she will be responsible for:

• Promoting, developing and securing penetration of After Sales solutions regarding both separation and heat transfer technology on the whole installed base of the region
• Assuring the targets achievements
• Identifying the customer needs and proposing the proper solutions for the target market
• Supporting sales activity, visiting customers and propose technical/engineering solution, (also in cooperation with our partners, distributors)
• Having the whole ownership of the customers (in collaboration with capital sales colleagues), supporting them in the problem-solving processes, be their reference point for critical situation, facilitating the internal processes to exceed the customer expectations
• Proposing the whole Service Portfolio solutions, to enable the customer success. Making a difference collaborate with other members of the local service team, and act as technical support backup to global technical specialists
• travel locally about 60/70% of work time

What you know

Priority will be given to:

• Degree in Mechanical, Chemical, Electrical Engineering or equivalent qualification
• Minimum 3-5 years’ experience
• Background of technical Sales of After Sales of technical industrial solutions, preferably in Food Processing and Olive Oil
• Work experience in CRM and other sales and technical tools daily use
• Driving license
• Very good spoken and written English
• knowledge of Microsoft ® Windows environments and Office package (Word, Excel, Access, PowerPoint, and Outlook).