Alfa Laval is looking for a Field Service Manager:

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As our new Field Service Manager and play a key role in shaping the future of Field Service GPHE fostering a collaborative, can-do culture. Based in Lund with hybrid working and regular travel, you’ll be at the heart of our transformational journey - empowering your team, supporting change, and ensuring we deliver outstanding service to our customers. This is a unique opportunity to make a real impact, develop your leadership skills, and contribute to the long-term growth of our business as we expand our footprint in the region. If you are passionate about people, growth, and innovation, we want to hear from you!

Key Responsibilities:

· Lead and motivate a remote team across Sweden, Norway, Denmark

· Develop and implement business plans, ensuring continuous growth and upskilling

· Handle claims and work across the internal value chain to deliver customer value

· Develop sub-contractors’ network, especially to support during periods of high workload

· Manage input for pay roll, budgets and forecasting for the team

· Foster a positive, can-do culture, encouraging new ideas and process improvements

· Support change management initiatives and safeguard the team during periods of transition

· Drive long-term growth and expand the team in alignment with the market demands

· Implement and follow up on relevant KPIs to measure and improve performance

· Ensure the team feels valued and “seen” within the organisation

Knowledge & Skills Required:

· Strong leadership and people management skills, with experience managing remote teams

· Excellent communication, networking, and influencing abilities

· Strong business acumen and decision-making skills

· Experience in developing and growing business areas

· Technical understanding (GPHE or Heat Exchange experience is a plus, but not essential)

· Customer-focused mindset with a drive for results

· Proactive, positive attitude with a passion for developing ideas and processes

· Experience with budgeting, forecasting, and payroll management

· Willingness to travel (approx. 30-50 days)

What’s in it for you?

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

Assessment practicalities  

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games. Playing the games is mandatory.   

As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role.   

For more information, please contact:

Reece Watmore, Talent Acquisition Partner – Reece.watmore@alfalaval.com

For union information, please contact:

Monica Anderberg, Unionen, at Monica.Anderberg@alfalaval.com

Johan Ranhög, Akademikerna at Johan.Ranhög@alfalaval.com

Stefan Sandell, Ledarna at Stefan.Sandell@alfalaval.com

We are looking forward to hearing from you soon so send your application without delay. We still start to review candidates in January and have set interviews for w/c 19th January. Please note, applications sent directly via email will be disregarded without notice due to GDPR.

#LI-RW1