Position 

Service Coordinator

Contract

This position is a fixed-term (full-time) role to provide maternity leave coverage, with the contract running until end of October 2026.

Work Rights

You must hold permanent work rights within New Zealand with no restrictions.

About Us 

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress. 

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day. 

Employee Benefits  

• 5 weeks Annual Leave

• Health Insurance 

• Perkbox - Discounts Portal  

• Financial Seminars

• Life & TPD Insurance 

Key Tasks

• Assign engineers based on skillset and job scope. Coordinate with the customers for site planning (when required) and obtain customer confirmation on site readiness or equipment delivery and job start date.

• Coordinate job scheduling for field related services including booking engineer’s travel arrangements, visas, inductions, etc.  

• Maintain accurate data and records in systems. 

• Handle new vendor setup, approval and registration process in Alfa Laval systems.

• Issue and manage all POs for tools, periodic calibration, PPE, or any purchases needed.

• Consolidation and booking of cost/hours and handover to the next team for final invoicing.

• Consolidation and booking of cost/hours and handover to CSC for final invoicing within 5 days of job completion.

What you Possess 

• Great time management skills.

• Experience coordinating a medium sized team.