Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

Are you a customer-oriented, responsible individual with a strong service mindset? Are you seeking an opportunity to join an international company? If so, we have the perfect position for you as an Order Handler in our Service Parts team at Alfa Laval, Aalborg. Your main focus will be to provide exceptional service and support to our global customer base by efficiently managing orders and shipping documentation.

Key Responsibilities:

• Handling customer orders and liaising with our sales offices.

• Managing shipping details and documentation.

• Addressing order improvements and handling complaints.

• Coordinating returns with our logistics centre.

• Ensuring timely follow-up on department tasks and optimizing efficiency.

• Handling customer invoicing, including credit processing.

• Communicating with customers regarding any delays.

Who are you?

To excel in this role, we envision that you have an office education or similar background, with experience in tasks related to shipping being a plus. Familiarity with ERP systems, such as Axapta, is advantageous.

Desired Personal Skills:

• A collaborative team player who shares knowledge and works effectively with colleagues.

• Customer-oriented with a keen eye for detail.

• Committed to meeting customer expectations with a focus on high-quality service and continuous improvement.

• Possessing a structured and systematic approach to task management.

• A flexible mindset with a solution-oriented approach.

• Skilled in building long-term relationships based on trust and expertise.

• Capable of delivering messages in an engaging and motivating manner.

• A motivated individual with a positive outlook on people.

As part of a global organization, speaking and writing English is a prerequisite.

For more information, please contact

Head of Service Spare Parts, Morten Jensen at morten.jensen1@alfalaval.com or Talent Acquisition Partner, Regitze Stenholt Skytte Jørgensen at regitzestenholtskytte.jorgensen@alfalaval.com.

Please send your application no later than 30.09.2025.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in Aalborg or have an established presence in the area.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).

We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this, we apply Pymetrics assessments. Upon application, you will be invited to play the assessment games and completing them is mandatory.

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