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Order Handler

9, Minjiang Road West, Qingdao City, Shandong, China, 266300

Full time

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About the job

Order Handler

  • Qingdao City
  • Full time

Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping. 

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.​

Who you are:

Deliver a cross functional service to the customer in order to meet the customer demands and secure a timely and accurate communication to the customer as well as within own organization

About the job:

  • Registrate orders and monitor order settlement process (delay, move forward, orders on hold, TBA).
  • Ensure that orders are maintained and updated.
  • Coordinate and follow up on claims from customers.
  • Prepare quotes including parts detective (prices, delivery time and minor technical selection).
  • Communicate with customers and act as customers representative internal. Drive/contribute to continuous improvement.

What you know:

Knowledge and skills:

  • Bachelor or above degree.
  • 1 years or above working experience in manufacturing industry.
  • Knowledge of ERP systems and Microsoft applications: PowerPoint, Excel, and Word is preferred
  • Excellent Communication Skills – logical and organized (in both Chinese & English).

Attitude and motivation:

  • Have good working attitude and teamwork spirit.
  • Be conscientious and careful, have strong sense of responsibility.
  • Strong learning ability and highly initiative.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games ​

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