Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

We are seeking a dedicated and experienced Service Center Team Leader to join our team. You will be responsible for leading a team of professionals, ensuring the highest standards of safety, quality, and operational performance are maintained. In this role, you will guide the development of team capabilities, drive continuous improvement, and efficiently adapt resources to meet operational demands, all while fostering a positive and collaborative work environment.

Key Responsibilities:

• Foster a strong culture of Health, Safety, and Environmental awareness within the team, ensuring strict compliance to safety protocols and promoting quality standards
• Lead and guide the team with clear direction, coaching, and motivation to achieve performance goals while aligning team capabilities with the overall Service strategy
• Efficiently adapt internal resources to meet evolving customer demands, ensuring resource availability and operational alignment
• Collaborate closely with coordinators to ensure tasks are completed based on priority and in line with customer specifications
• Conduct regular performance reviews, updating competence profiles and skills matrices to ensure ongoing team development and growth

Qualifications & Skills:

• Proven experience in team leadership and service center management
• Technical education
• Strong understanding of HSE regulations and quality control standards
• Excellent communication, coaching, and motivational skills
• Ability to manage team performance and address issues in a timely and effective manner
• Experience with performance reviews, competence profiles, and skills matrix development
• Problem-solving skills and a proactive approach to continuous improvement

We offer:

• Stable employment in a multinational company with a full-time contract (Monday to Friday)
• Comprehensive onboarding process
• Work within a supportive team of experienced professionals
• Opportunities for personal development and skill enhancement (including obtaining additional licenses)
• Attractive benefits package: private medical care, life insurance, sports activity subsidies, Christmas vouchers, team-building events, and PPK contributions