We’re looking for
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
• Responsible for executing and providing technical support to customer: commissioning, installing, testing, repairing and maintaining as well as condition monitoring and energy audits on products, modules and systems at customer site.
• Troubleshoot, investigate and resolve technical problems with application and deep product knowledge on customers site.
• Train customer on the features of products they have purchased.
• Preparation of the service job to execute/resolve at the shortest possible time.
• Follow up on actions and promises made to customers.
• Write advanced (external/internal) service report on site and get it signed by the customer.
• Update service execution IT system with relevant information.
• Report unsafe practices, incidents and work for continuous improvement.
• Capture Installed Base on site and communicate sales opportunities to sales organization.
• Proactive service advice to customers relating to the 360 service portfolio o Execute service in our Service Centres if required.
• Communicate product related change notifications (Service Bulletins).
• Train Field Service engineers in own organization if appointed as trainer or mentor for ALSOC.
• Supervise and oversee service jobs within your scope of expertise.
What you know
·College degree or above, major in Electrical, Marine engineering or related major.
·At least 3 years’ experience in boiler maintenance.
·Good command of spoken & written English.
·Service minded and customer oriented.
·Accept long-term business trips.
We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
Tilmeld dig Alfa Laval Talent Community nu!
Ta, fordi du tilmeldte dig vores talentfællesskab!
© 2015-2024, Alfa Laval
Ved at klikke på “Jeg accepterer” accepterer du lagring af cookies på din enhed for at forbedre webstedsnavigation, analysere webstedsbrug og hjælpe med vores markedsføringsindsats. Alfa Lavals cookiepolitik
Disse cookies er nødvendige for at hjemmesiden kan fungere og kan ikke slås fra i vores systemer. De er normalt kun indstillet som svar på handlinger foretaget af dig, som svarer til en anmodning om tjenester, såsom at angive dine privatlivspræferencer, logge på eller udfylde formularer. Du kan indstille din browser til at blokere eller advare dig om disse cookies, men nogle dele af siden vil ikke fungere. Disse cookies gemmer ingen personligt identificerbar information.
Disse cookies giver os mulighed for at tælle besøg og trafikkilder, så vi kan måle og forbedre ydeevnen af vores websted. De hjælper os med at vide, hvilke sider der er mest og mindst populære og se, hvordan besøgende bevæger sig rundt på siden. Alle oplysninger, som disse cookies indsamler, er aggregerede og derfor anonyme. Hvis du ikke tillader disse cookies, ved vi ikke, hvornår du har besøgt vores websted, og vi vil ikke være i stand til at overvåge dets ydeevne.