We’re looking for
Room 601, T.P. Plaza, Guangzhou, Guangdong, China, 510010
Full time
Grazie per il tuo rinvio.
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job
• Responsible for executing and providing technical support to customer: commissioning, installing, testing, repairing and maintaining as well as condition monitoring and energy audits on products, modules and systems at customer site.
• Troubleshoot, investigate and resolve technical problems with application and deep product knowledge on customers site.
• Train customer on the features of products they have purchased.
• Preparation of the service job to execute/resolve at the shortest possible time.
• Follow up on actions and promises made to customers.
• Write advanced (external/internal) service report on site and get it signed by the customer.
• Update service execution IT system with relevant information.
• Report unsafe practices, incidents and work for continuous improvement.
• Capture Installed Base on site and communicate sales opportunities to sales organization.
• Proactive service advice to customers relating to the 360 service portfolio o Execute service in our Service Centres if required.
• Communicate product related change notifications (Service Bulletins).
• Train Field Service engineers in own organization if appointed as trainer or mentor for ALSOC.
• Supervise and oversee service jobs within your scope of expertise.
What you know
·College degree or above, major in Electrical, Marine engineering or related major.
·At least 3 years’ experience in boiler maintenance.
·Good command of spoken & written English.
·Service minded and customer oriented.
·Accept long-term business trips.
We care about diversity, inclusion, and equity in our recruitment processes. We also believe behavioural traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
Unisciti subito alla community dei talenti di Alfa Laval!
Thank you for joining our Talent Community!
© 2015-2024, Alfa Laval
Facendo clic su "Accetto", accetti la memorizzazione dei cookie sul tuo dispositivo per migliorare la navigazione del sito, analizzare l'utilizzo del sito e assistere nelle nostre attività di marketing. Informativa sui cookie di Alfa Laval
Questi cookie sono necessari per il funzionamento del sito Web e non possono essere disattivati nei nostri sistemi. Di solito vengono impostati solo in risposta ad azioni effettuate dall'utente che equivalgono a una richiesta di servizi, come l'impostazione delle preferenze sulla privacy, l'accesso o la compilazione di moduli. Puoi impostare il tuo browser per bloccare o avvisarti di questi cookie, ma alcune parti del sito non funzioneranno. Questi cookie non memorizzano alcuna informazione di identificazione personale.
Questi cookie ci consentono di contare le visite e le fonti di traffico in modo da poter misurare e migliorare le prestazioni del nostro sito. Ci aiutano a sapere quali sono le pagine più e meno popolari e vedere come i visitatori si muovono all'interno del sito. Tutte le informazioni raccolte da questi cookie sono aggregate e quindi anonime. Se non consenti questi cookie, non sapremo quando hai visitato il nostro sito e non saremo in grado di monitorarne le prestazioni.