We are looking for a Commercial Excellence Manager for the South Europe (SEU) Cluster. SEU is formed by three sales companies: Adriatic region, Iberica and France North West Africa. You will also be part of the Adriatic Management Team, ensuring that marketing is well represented in the sales company.

Though your location will be in Adriatic (Monza) region you will have responsibilities in commercial excellence around the cluster. You will be also be member of Alfa Laval management team in Adriatic. As part of a matrix organization you will be leading the Commercial Excellence team in the cluster and will be directly reporting to the Head of Marketing in South Europe. She/He will be also dotted line reporting to Adriatic Managing Director as part of the Management Team.

Who you are

• Self-driven, natural leader who has clear vision about business transformation
• Interpersonal skills with the ability to articulate a compelling vision, build consensus, and influence key stakeholders at all levels of the organization.
• Creative, forward-thinking self-starter with attention to detail and extremely open minded
• Strong stakeholder management skills and project management skills, with the ability to inspire and motivate cross-functional teams to achieve common goals.
• Data driven, with good analytical skills from large amounts of information
• Strong leadership, and skillful people management, multi-culture awareness
• Business and strategic understanding, goal-oriented, persistent, and flexible.
• Strong communication and presentation skills, team orientation and ability to build cross-functional relationships.
• The job requires strong leadership competencies (transformational leadership style) to lead in complex scenarios being a good ambassador of the Alfa Laval Culture

About the job

By working in a matrix organization, this position requires two major roles.

As Commercial Excellence Manager for our cluster, you will be driving the Commercial Excellence area, ensuring that the sales teams adopt the different process and systems in their daily activities. This includes OneCRM, Sales Funnel Management, customer segmentation and commercial data analysis. You will also be responsible of implementing a coherent Voice of the Customer program.

As a member of the Adriatic Management Team you will be representing marketing and will be driving the local marketing agenda, making sure that there is a strong connection between sales and marketing organization, having a “one only” team in Adriatic.

Some roles in this position include:

• Drive the Commercial excellence area according to flow from Cluster and Global Sales Service Strategy, with specific focus on sales funnel management, customer experience, CRM, data quality and analytics.
• Identifying clear customer-related data patterns and combining it for creating business impact.
• Engage and coordinate the daily sales company marketing team & develop people competence
• Integrate all sales and marketing data and its patterns to define strategic implication for Sales Company and Cluster
• As part of Sales Company management team, support and work on Sales Company growth strategy and prioritize, drive marketing initiatives and enablers.
• Ensure local marketing action plan deployment in the sales company, enhancing collaboration within the marketing team and with the sales teams.
• Work closely with Sales Division Managers and within the market on new market development and association engagement.  
• Have a sustainability mindset, with the willingness and skills to position Alfa Laval as one of the leading “sustainable” industrial companies.

Requirements / Qualification

• Bachelor’s degree in business, Marketing, Data & Business Analytics
• 5+ years of experience in marketing roles would be an asset.
• Proficiency in Business and data Analytics tools and knowledge of performance marketing and customer acquisition (use of AI is a plus);
• Excellent communication in Italian and English languages
• Sales / Business experience and Italian market knowledge will be positively valued