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HR Service Partner, Training Services
23/F, Golden Bell Plaza, 淮海路东段, Shanghai, China, 200021
Full time
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About the job
HR Service Partner, Training Services
- Shanghai
- Full time
Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.
About the job:
•First level support: support employees in general questions such as training courses, learning portal self-services. Investigate and when relevant escalate service requests to the appropriate HR team
•Training administration: Organizing internal and external trainings (including regular employee trainings, leadership trainings, vocational training activities); evaluating individual training sessions (e.g., coordinating trainers, inviting attendees, organizing training venues)
•Training delivery: Delivering internal trainings and determining sourcing options for external trainings by assessing/selecting external training providers; monitoring training provider performance; evaluating training program success.
•Training follow up: Assessment of individual development potential; Training evaluation and feedback; Yearly overall training spend/needs assessment; Training calendar design
•Engage with customers (internal or external) on resolutions to service requests within training area.
•Promote a working culture where processes are followed in order to secure service delivery quality
•Be the bridge to Global CoE for any related matters or actions
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.
As part of our commitment to maintaining a safe and secure workplace, we conduct background checks on final candidates for this role.
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