Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Who You Are

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About The Job

The purpose of this job is to exceed customers’ expectations by focusing efforts to provide a high level of service e.g. lead time improvements, special order handling along with financial savings through supplier negotiation and transportation. To proactively work with securing quality, deviations, problem solving, and driving improvements which enable the standard order flow.

Job Description

This role will be based in SG APDC (1 Gul Circle), and acts as the main point of contact for order support including but not limited to:

• Special order handling, non-standard certificate, red button

• Purchase order management

• Order administration and lead time improvements (expedites, emergency breakdowns, alternate Supply chains).

• Supplier performance internal/external and quality handling

• Performance analysis, DOTp/slow moving/obsolescence/BY replenishment/quarterly segmentation.

• Orders support data management and support activities

• Special order requirements, manual supplier purchase order handling (quality, price and lead time).

• Negotiate purchase price variance savings (PPV) and optimal transportation mode.

• Proactively handling and communication of deviations.

• Developing and improving day to day customer/supplier relationships

What You Know

• Certificate/Diploma in Customer’s relationship or equivalent experience 

• 1-2 years of experience in order handling process/planning process. Fresh graduates are welcome to apply!

• Have some experience in improvement tools, eg 5S, Six Sigma, Kaizen

• Basic knowledge in Microsoft applications

• Effective problem-solving skills.

• Able to communicate clearly and efficiency in English.

• Detailed and organized.

What’s In It For You

We offer a challenging position in an open and friendly environment where we help each other to develop and create value. Your work will have a true impact on Alfa Laval’s future success.

We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate's fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games.