Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers, and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water, and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

About the job

As our new Global Technical Specialist, you will be the first-line technical support for emergency cases and planned services by email or phone for our marine customers and sales companies.

Your main tasks involve:

• Remote troubleshooting, identification, and analysis of the problem.

• Acts as a technical planner for troubleshooting tasks in coordination with our Global Marine Coordinator to fine-tune tasks in terms of needed, skills, tools, additional parts, and timing of work.

• Identification of ISE skills, tools, spare parts & equipment needed on board.

• Creation of service requests in our CRM system.

• Ability to handle all major products and applications at least within one Business Unit.

• Quality check of reports and documentation of all performed service tasks.

• Support for claim handling.

• 1 week of the month will be on call or email for ISE and marine customers.

About you

As a person, you are curious by nature and exceptional at solving problems and you enjoy working in a fast-paced international environment with exciting challenges. You have a strong technical interest, effective decision-making abilities, and a willingness to collaborate across functions.

Required Qualifications:

• Bachelor’s degree in marine-, mechanical-, or electrical engineering, or a related field, with a solid understanding of technology and maritime installations.

• Strong system understanding of software and PLC solutions.

Preferred Qualifications:

• Hands-on maritime experience.

As part of a global organization, speaking and writing English is a prerequisite.

For more information, please contact

Field Service Manager, Kasper Juul Kristensen at kasperjuul.kristensen@alfalaval.com or Talent Acquisition Partner, Regitze Stenholt Skytte Jørgensen at regitzestenholtskytte.jorgensen@alfalaval.com.

Please send your application no later than 14.08.2025. Due to the summer holidays, please be advised that responses will not be provided before August 14, 2025.

At Alfa Laval, we pride ourselves on creating an inclusive and dynamic workplace that values diverse perspectives and experiences. While we typically welcome applicants from all locations, for this particular role, we are prioritizing candidates who are currently residing in Aalborg or have an established presence in the area.

We are conducting a continuous review of received applications. We do not accept applications via email, due to General Data Protection Regulation (GDPR).

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