Every day, we get opportunities to make a positive impact – on our colleagues, partners, customers and society. Together, we’re pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative, we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas, including energy, food, water and shipping.

As we push forward, the innovative, open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So, as we shape a more resourceful, less wasteful world, we build our careers too.

Your Key tasks

• Manage the order to cash process for Standard Orders, from the order acceptance to invoicing. (Order fulfillment, Ordering equipment, Parts & Technical expertise, Monitoring cost, Warehousing, Order shipping and customer invoicing)
• Customer support during the process: order status, delivery date.
• Backlog and WIP maintenance
• Quarterly and Yearly Inventory check support
• Claims administration
• Company projects & Other matters assigned by the supervisor

Knowledge & Skills:

• Knowledge in Microsoft Outlook, Excel
• Knowledge in CRM, ERP
• 1+ year (s) experience in customer support is a plus
• MA/BA degree in economics or Business Administration. (preferred but not required)
• English (Upper-intermediate / B2 or higher)
• Excellent customer service orientation and communication skills
• Ability to multi-task, prioritize and manage time effectively
• Assertiveness and can-do attitude